LeakBird

(May, 2009, Janet Portman, American Apartment Owners Assocation)
Q: I’ve lived in a 40-unit apartment building for the last five years. Until now, I have paid for water, as required by my lease, based on a submetered water system.
Recently, the landlord said the meters are broken and she has decided not to fix them, claiming [...]

If a tree falls in a forest and no one is around to hear it, does it make a sound?
George Berkeley
Before we move on, let’s rephrase Berkeley’s famous question:
If a toilet runs in the bathroom and no is around to hear it, does it make a sound?
The latter part of this chapter will address [...]

Property managers, landlords and water companies or utilities consider two resources their most precious:

Money
Water

Without secure cash flows and water supplies, their businesses will be under water almost instantaneously.
Because 95% of landlords and property managers pay their tenants’ water bills, it’s natural that they’re interested in where they can most effectively manage and secure the [...]

The average household US water bill varies widely from state to state and municipality to municipality.  Small town household water rates fall somewhere between $1.00 and $2.00 per 748 gallons of water or HCF (hundred cubic feet).  Large city household water rates are from $2.00 to $3.00 per 748 gallons of water.  (Nationally, water rates [...]

Many landlords and property managers, such as Jeff Porter at USA Landlord, establish excellent “water conservation programs” for their tenants, involving a number of elements:

Tenant Education
Tenant Motivation
Installation of Water Conservation Devices

While it’s essential to have a conservation program for your buildings, being proactive with tenants who don’t foot their own water bills can take a [...]

(Feb. 19, 2009, Aguanomics)
CL sent in this:
I recently got a letter from my apartment complex telling me they are switching from hot water sub-metering to a ratio-utility billing system [RUBS], and they will bill based on square footage of the apartment. From what I can tell, sub metering is superior because it gives people a [...]

If you’re a landlord or property manager, there are certain things you shouldn’t be doing when it comes to water conservation in your buildings.  We’ve compiled the top seven “Worst Practices” here:

 
Not Monitoring Your Tenants’ Running Toilets: The toilet is the single biggest culprit when it comes to in-building water waste.  There are lots of [...]

In my four years as a property manager, responsible for several buildings in San Francisco, one question that has come to mind time and time again concerns tenant proactivity with regard to reporting problems with respective units.  It seems that there are three main factors that push tenants to report problems:

The problem will directly effect [...]

Do your tenants’ toilets keep constantly running? Do you receive high water bills maybe once or twice a year? What approaches do you take to combat this problem? What is your system for dealing with it, as a landlord or property manager?
We randomly called 10 property managers in San Francisco to enquire into this issue. [...]