(May 6, 2009, The Atlanta Journal-Constitution)
Atlanta’s water and sewer department is sitting on $3.9 million it should have refunded to thousands of customers.
Delinquent accounts now total more than $50 million and the department fails to collect millions more every year.
ills are based on estimates, rather than meter readings, for 10,000 accounts every month.
And, rate hikes [...]